Employment and Training Coordinator

The Employment and Training Coordinator will report directly to the Adult Education Director. This person is responsible for assisting SNAP recipients referred by the Department of Human Services. This position is grant funded. Continued funding for this position is determined by the availability of state funding and performance.

Essential Functions Statement(s)

• Interview, assess, and assist clients with educational assistance, job search, and placement
• assistance. 
• Assist clients with creating an education and employability plan.
• Coordinate with DHS to establish and maintain the E&T program. 
• Serve as the liaison between Adult Education and DHS. 
• Maintain positive working relationships with clients, other agencies, and co-workers. 
• Maintain client confidentiality. 
• Coordinate and conduct workshops on job readiness such as interview skills, resume preparation, application completion, dress for success and other soft skills workshops. 
• Explain program rules and procedures to clients, either individually or as a group. 
• Receive and track referrals of SNAP recipients to the Employment and Training (E&T) program to
• ensure compliance of mandatory participants. 
• Monitor and generate reports documenting client participation hours, involvement, training, and job placement on a monthly basis. 
• Assume lead responsibility for the completion of data entry of client participation into the required database.
• Participate in training and meetings as required.
• Assist in classroom as needed.
• Cross train in all programs to be familiar with requirements and to be able to help students reach their goals.
• Perform related duties as required or assigned by supervisor.

Competency Statement(s)

• Accountability - Ability to accept responsibility and account for his/her actions. • Accuracy - Ability to perform work accurately and thoroughly.
• Adaptability - Demonstrates capability to adapt to new, different, or changing work requirements or procedures. Is flexible and open-minded. Participates in change processes in a positive manner.  Demonstrates a can-do attitude when faced with challenging situations or conflicts. Switches tactics and strategies when planned approaches do not work. Is willing to modify one's preferred way of doing things. Adapts communication and work style to the institution.
• Communication, Oral - Ability to communicate effectively with others using the spoken word.
• Communication, Written - Ability to communicate in writing clearly and concisely.
• Customer Service - Responds to customer's expectations within parameters of the department's mission and goals. Communicates positively with internal and external customers. Handles problems professionally, efficiently, timely and creatively. Keeps internal and external customers and supervisors informed of project status and possible controversial issues or situations. Provides consultation or technical assistance to others. Looks for opportunities to provide better service. Takes pride in service provided.
• Dependability - Meets and follows through with job expectations, goals, and commitments in a timely manner. Takes personal responsibility for actions and performance. Requests leave in advance, ensures coverage, and meets attendance/punctuality requirements. 
• Detail Oriented - Ability to pay attention to the minute details of a project or task.
• Energetic - Ability to work at a sustained pace and produce quality work.
• Enthusiastic - Ability to bring energy to the performance of a task.
• Ethical - Ability to demonstrate conduct conforming to a set of values and accepted standards.
• Friendly - Ability to exhibit a cheerful demeanor toward others. 
• Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace.
• Interpersonal Skills - Shows support and respect for others. Willingly participates in work group activities. Demonstrates good communication and listening skills. Resolves conflict situations promptly and appropriately while remaining open to discussion. Accepts feedback and coaching as means of developing skills. Seeks others' opinion when necessary. Uses clear and understandable language in presenting information, both orally and in writing. Models good work ethics and practices.
• Job Knowledge - Possesses the competency skills as outlined in the job qualifications. Understands the duties, responsibilities, skills and procedures required of the job. Demonstrates the ability to apply job knowledge and skills.
• Loyal - The trait of feeling a duty to the employer. Motivation - Ability to inspire oneself and others to reach a goal and/or perform to the best of their ability.
• Organized - Possessing the trait of being organized or following a systematic method of performing a task.
• Patience - Ability to act calmly under stress and strain, and of not being hasty or impetuous.
• Persistence - Ability to complete tasks or continue in a course of action in spite of opposition or discouragement.
• Productivity - Demonstrates the knowledge and skills needed to do the job. Can work independently or with others. Completes tasks and manages time well. Prioritizes tasks to meet deadlines.  Volunteers for additional work and willingly assumes new responsibilities. Anticipates problems and takes necessary corrective action to prevent or lessen problems. Manages a fair workload. Actively participates in the decision making processes. Stays focused under pressure.
• Quality - Ensures work product/service is reliable, thorough, meets user needs and is aligned with department mission and values. Considers aspects and consequences before taking action. Completes work accurately and thoroughly. Demonstrates commitment to quality; continuously looks for improvements, participates in team, self, and department quality improvement opportunities.
• Responsible - Ability to be held accountable or answerable for one's conduct.
• Tactful - Ability to show consideration for and maintain good relations with others.
• Work Environment/Safety - Acts in accordance with a respectful workplace environment, free from harassment, discrimination, and violence. Maintains confidentiality of information as it pertains to fellow employees and workplace issues. Complies with general conditions of employment, EEO, security, and workplace safety policies. Keeps the workplace clean, secure, and supports safety programs.