Operations Services Coordinator

Provides administrative support and technical support to directors, technicians and other department staff to meet department goals and tasks. Coordinates the duties of clerical, administrative support, database entry and inventory management in order to optimize workflow procedures for department and/or business unit. Assists and communicates with colleagues within the department and/or business unit by supporting them with planning, writing communicative reports and distributing information. Serves as a lead worker over students and other staff.

• Receives and dispatches work orders for the operation of a department and/or business unit. Oversees and maintains accurate data entry of work orders, parts, equipment, successful completion of jobs, vendor information (e.g. name, cost, selected vendor) into the work order system.
• Oversees database of equipment for the life of the equipment. Maintains asset management of equipment and manages equipment numbering system, including data entry into the work order system.
• Updates work order program with current contact information of employees, customers, and suppliers. Updates program with current equipment information such as location, model number and serial number.
• Creates, prepares and distributes work order program reports, along with cross checking to insure work order reports are accurate.
• Oversees and maintains equipment inventory for the department and/or business unit. Performs physical inventory of equipment and updates database as necessary. Utilizes the work order system to manage department’s inventory of parts and equipment. Creates reports within the work order program showing current inventory of equipment and parts on hand. Organizes parts in tools area, along with the equipment area in a professional and inventorial manner.
• Responsible for asset disposal and management. Organizes and manages “Gov.deals” program and get the equipment and wares inventory to only wanted equipment.
• Processes requests for replacement parts and equipment by researching, evaluating, and implementing the best value parts vendor and insuring competitive bidding. Places orders and receives parts so they can be installed to get equipment running. Oversees and maintains equipment warranties and service history.
• Coordinates service and maintenance of telecommunication equipment for department and/or business unit (e.g. copier, shared “R” drive, phone equipment, including wire maintenance, computer replacement, LCD/audio and visual screens etc).
• Serves as a lead worker over students and other staff.
• Acts as a liaison with other departments on campus.
  
  
   This list of essential duties, tasks, and responsibilities is not all-inclusive; individual will perform other related duties as assigned.

Minimum Qualifications

Experience

• Six months related experience

Education

• High school diploma or GED required.

Essential Competencies 

• Knowledge of basic mathematical skills
• Knowledge of basic reading skills
• Ability to carry out verbal and/or written instructions
• Ability to effectively communicate, verbally and written
• Detailed-oriented and highly accurate
• Ability to work in changing environment 
• Ability to work effectively in a team environment
• Ability to interact effectively with students, faculty and/or staff or the public and represent BGSU appropriately
• Ability to coordinate or lead others in accomplishing work activities
• Knowledge of computer skills, such as MS Office, presentations, spreadsheets and/or database entry/query
• Ability to query, run reports and modify data in financial systems
• Ability to access and maintain document imaging systems, including scanning and filing documents
• Ability to operate computers and peripheral equipment such as printers
• Ability to draft office correspondence
  
  
  

Salary

Full-time classified staff position.  The hiring range for this position is $19.78 - $21.64, based on previous experience.  Full benefit package available.

Deadline to apply:  The search committee will review applications until the position is filled; however, for best consideration, applications should be provided by ‘XX date’.   

Benefits

Bowling Green State University provides a comprehensive benefit program as part of a total compensation package.  This includes medical, prescription, dental, vision, health accounts (medical & dependent), life & disability insurance, retirement plans, employee assistance program and tuition fee waivers for employees and their eligible dependents as well as paid time off, holidays and parental leave.  For more information please visit Benefits-at-a-Glance.

To Apply

For a complete job description & to apply for this position visit https://bgsu.hiretouch.com/ or contact the Office of Human Resources at (419) 372-8421. BGSU. AA/EEO/Disabilities/Veterans. In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position with Bowling Green State University, please call 419-372-8421.

Why work at BGSU?

Full-time BGSU employees enjoy an array of exceptional benefits, including:

• Quality, affordable health insurance: Various coverage options available for health, vision and dental starting the first day of the month following your date of employment. 
• Generous paid time off: Vacation, holidays, sick days and more.
• Excellent work life balance resources: Our Employee Assistance Program offers confidential support to employees and their eligible family members, along with ancillary programs covering identity theft, elder care, legal services and more. 
• Tuition fee waivers: For eligible employees, spouses and dependent children. 
• Professional development opportunities: For skills training, supervisor and leadership programs, performance management, online courses and online tools for employee growth and development.
• Parental leave: Up to five weeks of paid parental leave for full-time employees with at least 12 months of continuous service. 
• Retirement: BGSU offers several options for meeting your retirement goals with a current employer contribution of up to 14% depending on the retirement program selected. Read more about the option that best fits your needs. 

• Learn more about Bowling Green State University and how we aspire to be the preeminent public university that creates public good in Ohio, the nation and world.