Management Analyst - CL

DEFINITION:
Performs a variety of analytical, technical, and/or confidential and sensitive assignments in core functional areas of human resources, contract development and administration, or health programs operations and administration.
 

CLASSIFICATION STANDARDS:
This is a broad-based, flexibly-staffed class in which incumbents utilize a similar level of analytical and technical skills and abilities while drawing upon knowledge acquired through specialized experience, training, and/or education. Positions allocable to this class that function in human resources and contracts development and administration are located in a central administrative department or the central administrative office of a line department; and positions that function in line department health programs are located in the centralized program-support function or in a centrally-administered, department-wide program. Incumbents typically report to a higher-level analyst or supervisor, and are responsible for carrying out a variety of analytical and technical assignments within the aforementioned areas. Assignments require the use of discretion and care in the handling of confidential and sensitive information used to support management decisions, as well as professionalism and tact in interacting with internal and external higher-level staff and management in the planning and coordination of work efforts.

Incumbents in this class receive general supervision while independently carrying out a variety of routine to moderately complex assignments, and more direct supervision during the performance of complex assignments. Each require the use of established research and analytical methods and techniques and sound professional judgment to analyze related problems and issues and identify and select the most appropriate course of action from a set of alternatives. Recommendations made at this level impact higher-level staff and management decisions.

Assignments are made in terms of objectives, priorities and deadlines to be achieved, with incumbents exercising responsibility in planning and carrying out the successive steps required to complete the work. Assignments are typically covered by established guidelines and methods. However, more complex assignments may require incumbents to make independent interpretations of data gathering methods and analytical techniques in order to achieve study objectives, or seek guidance from a supervisor in situations where existing guidelines, methods and procedures cannot be applied or require significant deviations. Completed work products are evaluated for technical soundness and conformity to pertinent policies and requirements.

DUTIES AND RESPONSIBILITIES:

ESSENTIAL DUTIES:

Researches information by identifying, locating and extracting relevant data and information (e.g., by reading, collecting, downloading, interviewing) from varied sources (e.g., Internet search engines, library materials, government and technical reports, knowledgeable individuals) in order to obtain sufficient, valid and reliable data for analysis and decision making purposes.

Compiles information by grouping and/or categorizing the information (e.g., in tables, spreadsheets, data files) in meaningful ways in order to facilitate analysis.

Analyzes information using qualitative and/or quantitative analytical methods in order to understand and draw fact-based conclusions, often from large amounts of information; identifies issues and problems requiring additional research and study and takes appropriate action to ensure sound study results.

Develops and/or recommends the development of policies, programs, or procedures to address problems or improve operations by applying the results of research and analysis of pertinent information in order to ensure the highest likelihood of success.

Prepares a variety of documents (e.g., reports, business correspondence, memoranda), adapting formats suitable to the purpose and using relevant software programs (e.g., word processing, desktop publishing, presentation) in order to effectively communicate information to various audiences (e.g., departmental personnel, members of the public, governing boards).

Interacts with a variety of individuals (e.g., vendors, managers, representatives of external agencies/organizations) when participating in meetings, mediating disputes, making presentations, providing advice and/or consultation services, etc. in order to communicate information, share ideas, present recommended solutions, gain agreement and coordinate activities.

Coordinates activities, such as those of contractors, consultants, outside agencies, etc. to ensure that programs are successfully planned, implemented, and/or evaluated.

Monitors processes and programs by gathering and analyzing relevant information in order to ensure that processes are capable and stable, and that programs are proceeding as intended.

Evaluates program effectiveness by comparing outcomes to goals in order to determine whether to continue or modify the program.

Performs various administrative duties (e.g., creating and maintaining files; formatting standard documents; receiving, processing, and routing documents) by appropriately applying Federal and State laws, County and local ordinances, and departmental policies and procedures in order to ensure all work done complies with established guidelines and requirements.

MINIMUM REQUIREMENTS:

TRAINING AND EXPERIENCE:

Option 1

A Bachelor's degree from an accredited college or university -AND- Two years of experience performing basic to routine analytical assignments that involved researching, analyzing and synthesizing data, as well as recommending solutions to problems related to administrative or program support functional areas.

Option 2

A Master's degree or higher from an accredited college or university in a discipline related to core administrative areas such as contract development and administration or human resources; health programs analysis; or in a discipline related to the core business function or mission of the department.

Option 3

Four years of experience performing basic to routine analytical assignments which involved researching, analyzing and synthesizing data, as well as recommending solutions to problems related to administrative or program support functional areas.

LICENSE:
A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.

PHYSICAL CLASS:
2 - Light.

Positions within this class require light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved.

OTHER REQUIREMENTS:


SPECIALTY REQUIREMENTS:


COMMENTS:
Title changed effective March 29, 2011 FROM: Departmental Personnel Technician TO: Management Analyst.